Refund policy

Refund & Return Policy

At Flariono, we are committed to providing high-quality products and a smooth shopping experience. However, we understand that issues may occasionally occur. Please read our Refund & Return Policy carefully before placing an order.

1. Eligibility for Returns

We only accept returns in cases where the error is on our side. This includes:

  • Receiving the wrong item

  • Receiving an incorrect size or color

  • Receiving a defective or damaged product

Returns are not accepted if the issue is due to the customer, including:

  • Incorrect size selection

  • Incorrect shipping information provided

  • Change of mind

2. Return Fees

All approved returns are subject to a return shipping fee:

  • Between $10 and $15

  • Deducted directly from the refund amount

3. How to Request a Return

To request a return, please follow these steps:

  1. Contact our customer support within 14 days of receiving your order

  2. Provide your order number, a clear description of the issue, and photos if applicable

  3. If approved, we will provide a return shipping label

4. Refund Processing

Once the returned item is received and inspected:

  • Refunds are issued to the original payment method

  • Return fees are deducted

  • Processing time may take up to 7 business days

5. Non-Returnable Items

The following items are non-returnable:

  • Sale or clearance items

  • Personalized or custom-made products

  • Items not returned in original condition or packaging

6. Contact Us

For any questions or to initiate a return, contact us at:
📧 contact.flariono@gmail.com

Thank you for shopping with Flariono.